Hotel Terms and Conditions (B2C)

RESERVATIONS AND BOOKINGS

Guests may make reservations through our website, by phone, or in person. Booking confirmation is subject to room availability.

A valid credit/debit card is required to secure a reservation. The hotel reserves the right to pre-authorize or charge the card for the first night’s stay.

CHECK-IN AND CHECK-OUT

Check-in time is from [time], and check-out time is by [time]. Early check-in and late check-out requests are subject to room availability and may incur additional charges.

CANCELLATION AND MODIFICATION POLICY

Guests may cancel or modify their reservation up to [number of days] days before the scheduled arrival date without incurring charges.

Cancellations or modifications made within [number of days] days of the arrival date will result in a charge equivalent to the first night’s stay.

PAYMENT

Payment for the entire stay is due upon check-in. Accepted payment methods include credit/debit cards and cash.

The hotel reserves the right to pre-authorize the guest’s credit/debit card for incidental charges.

GUEST CONDUCT

Guests are expected to conduct themselves in a respectful manner and adhere to hotel policies. The hotel reserves the right to evict guests for disruptive behavior without refund.

DAMAGES AND MISSING ITEMS

Guests will be held responsible for any damage to hotel property or missing items. The cost of repairs or replacement will be charged to the guest’s account.

LIABILITY

The hotel is not liable for the loss of money, jewelry, or valuables left unattended in the room.

The hotel’s liability for any other loss or damage is limited to the total cost of the guest’s stay.

FORCE MAJEURE

The hotel is not liable for any failure or delay in performing its obligations due to circumstances beyond its reasonable control, including but not limited to natural disasters, strikes, or government actions.

PRIVACY POLICY

Guest information is collected and processed in accordance with the hotel’s Privacy Policy, available on the hotel’s website.

GOVERNING LAW

This agreement shall be governed by and construed in accordance with the laws of England and Wales.

AMENDMENTS

The hotel reserves the right to amend these terms and conditions. Guests will be notified of any changes.

IN WITNESS WHEREOF, the guest acknowledges receipt and understanding of these terms and conditions.

THP Shop

Signature: ________________

Date: 20 November 2023