Online Professional Services Website Terms of Sale (B2C)

Website Terms of Sale - Online Veterinary Services (B2C)

Acceptance of Terms

By purchasing our online veterinary services, you agree to be bound by these terms and conditions.


Our online veterinary services provide expert advice, consultations, and recommendations delivered by licensed veterinarians.

Details of the services, including consultation duration, follow-up procedures, and any prescribed treatments, will be communicated upon purchase.

Ordering and Payment

To avail of our online veterinary services, customers must follow the ordering procedures specified on our website.

Payment for services must be made in advance through the payment methods provided on our website.

Cancellations and Refunds

Cancellations made by the customer within [specify timeframe] before the scheduled consultation may be eligible for a refund.

Refunds are not provided for cancellations made after the specified timeframe or for missed consultations without prior notice.

User Responsibilities

Users commit to providing accurate and complete information about their pet’s health during the consultation.

Inappropriate behavior, harassment, or any violation of these terms may result in the termination of services without a refund.

Privacy and Confidentiality

The collection and use of personal and pet-related information are governed by our Privacy Policy, ensuring the security and confidentiality of sensitive data.

Limitation of Liability

To the extent permitted by law, we are not liable for any direct, indirect, or consequential loss arising from the use of our online veterinary services.

Governing Law

These terms are governed by the laws of England and Wales.

Any disputes arising under or in connection with these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

Changes to Terms

We reserve the right to amend these terms at any time. Changes will be effective immediately upon posting on our website.

Edward Davis
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